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Contact us for a free technology assessment, or to discuss how we can make technology work for your Southern California business or call us toll-free at (866) 282-2810 for immediate computer repair. 

 

 

Managed Services

Donít think of it as Managed Services. Think of it as a security blanket that covers your business network 24 hours a day, 7 days a week, 365 days a year. All for a predictable, fixed monthly fee. Our plans provide everything needed to continuously monitor, maintain, support and administer your network.

  • 24x7 continuous monitoring of your servers, desktops, and networking devices, including:
     

◦Connectivity Monitoring
◦Performance and predictive failure monitoring
◦Event log monitoring
◦Patch-level monitoring
◦System change monitoring
◦System replacement and warranty tracking services
◦APC UPS monitoring services
◦Firewall availability and performance monitoring
◦Antivirus Monitoring
◦Intrusion detection monitoring

 

  • Automatic alerts. With immediate notification to our IT support team when a problem is detected, we head it off at the pass and prevent it from affecting your organizationís productivity
  • Experienced, certified engineers.  All aspects of your network, from servers and desktops to firewalls and internetworking devices are expertly managed
  • Dedicated Account Manager. Your complete satisfaction deserves our complete attention. So you have your own contact to ensure youíre completely satisfied our services
  • Weekly onsite visits
  • Dedicated IT Purchaser. Get the most competitive quotes for providing hardware and software, inventorying software licenses and tracking software subscription renewals
  • Dedicated Help Desk. Access it easily and conveniently via email, Web, or phone
  • 24x7x365 on-call availability
  • Guaranteed response times
  • No additional charge for emergencies affecting the entire organization
  • Enhanced reports. Easily review in-depth information regarding overall network health, critical observations, network availability and utilization in addition to detailed records of all service requests and resolutions
  • Full documentation of your network. See network diagrams, software licenses, hardware inventory, procedures, IT vendor-related contact information and more at a glance.
  • Performance guarantee
     
    Contact us for a a free technology assessment.